Last Updated: 5th March 2026
This Refund and Cancellation Policy outlines the terms under which refunds may be issued for subscription plans purchased on Shramik Seva, a product of S D R SECURITY MANAGEMENT AND SERVICES PRIVATE LIMITED. All payments are processed via Paytm Payment Gateway.
Applies to Basic (₹2,350), Pro (₹4,999), and Premium (₹11,000) plans.
| Condition | Refund |
|---|---|
Request within 48 hours of purchase AND no features used (no jobs posted, no database unlocks consumed) | FULL REFUND |
Request within 48 hours but features have been partially used | NO REFUND |
Request after 48 hours of purchase | NO REFUND |
The Free Trial plan (7 days) involves no payment. No refund is applicable for free trial usage.
Add-on purchases (such as the Worklog Access add-on at ₹2,499/30 days) are non-refundable once activated. Please review the add-on features carefully before purchasing.
When upgrading from a lower to a higher plan, the unused balance of the current plan is adjusted pro-rata against the new plan's price.
Example
Upgrading from Basic (₹2,350) to Pro (₹4,999) after using 15 of 30 days: A credit of ₹1,175 is applied, and ₹3,824 is charged for the upgrade.
Shramik Seva does NOT auto-renew subscriptions. Your subscription will simply expire at the end of the plan period.
5–7 business days after approval
Credited to the original payment method used
7 calendar days from the transaction date
To submit a refund request, contact us through any of the following:
All refund requests will be acknowledged within 24 hours and resolved within 7 business days.
This Refund and Cancellation Policy is governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.